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Glossary — ERP & Business SystemsOctober 24, 2026

What is RPA? Robotic Process Automation Explained

RPA (Robotic Process Automation) uses software 'bots' to perform repetitive, rule-based digital tasks — copying data between systems, reconciling records, processing invoices, generating reports — exactly as a person would, but faster and without error.

RPA is ideal for high-volume back-office work (finance, HR, claims processing) and can bridge systems that don't integrate directly, freeing staff for higher-value work.

SBS designs and implements RPA to automate finance, HR and claims workflows, integrated with your ERP/HIS.

Frequently asked questions

What is RPA?

RPA (Robotic Process Automation) uses software bots to automate repetitive, rule-based digital tasks across systems.

What tasks can RPA automate?

Data entry between systems, reconciliations, invoice processing, report generation and claims processing.

When should a business use RPA?

For high-volume, rule-based back-office work, or to bridge systems that don't integrate directly.

How does SBS implement RPA?

SBS designs and implements RPA to automate finance, HR and claims workflows integrated with your ERP/HIS.

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