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Glossary — ERP & Business SystemsOctober 24, 2026

What is BI? Business Intelligence Explained

BI (Business Intelligence) is the practice and tools that turn raw operational data into dashboards, reports and insights that leaders use to make decisions.

Modern BI connects to your ERP, CRM and other systems, consolidates the data, and presents KPIs — sales, margins, cash flow, inventory, patient volumes — in real time, so decisions are based on evidence rather than guesswork.

SBS builds BI dashboards and analytics on top of your ERP/HIS data (Power BI, Odoo BI, Zoho Analytics) — data modelling, KPIs and automated reporting.

Frequently asked questions

What is BI?

BI (Business Intelligence) is the tools and practice that turn raw operational data into dashboards, reports and insights for decision-making.

What tools are used for BI?

Common tools include Microsoft Power BI, Odoo BI and Zoho Analytics, connected to ERP/CRM/HIS data.

What can BI show a business?

Real-time KPIs such as sales, margins, cash flow, inventory and (for healthcare) patient volumes.

How does SBS build BI?

SBS builds BI dashboards on your ERP/HIS data with data modelling, KPIs and automated reporting.

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