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Patient-navigators build connections and serve as role models to work effectively and facilitate engagement with services with a main purpose of escorting post-released clients to medical, court, and social-welfare benefits appointments.



    • Knowledge for practice: demonstrates basic understanding of cancer, healthcare systems, and how patients access care and services across the cancer continuum to support and assist them.

    • Interprofessional collaboration: demonstrates ability to engage in an interprofessional team in a manner that optimizes safe, effective patient- and population-centered care.

    • Interpersonal and communication skills: demonstrates interpersonal and communication skills that result in an effective exchange of information and collaboration with patients, their families and healthcare professionals.

    • System-based practice: demonstrates an awareness and responsiveness to the larger context and system of healthcare, as well as the ability to call effectively on other resources in the system to provide optimal healthcare.



    • Streamlined communication between all healthcare specialists and patients

    • Ability to refer patients to the appropriate specialists

    • Providing emotional support and counseling

    • Providing education about diagnosis, treatment, and recovery

    • Ensuring continuity and coordination of care

    • Minimizing wait times between biopsy over diagnosis to treatments

    • Increasing patient satisfaction

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