About Holistic Medical Centre

• Medical fitness certificates for work, for students as University or Institutional requirement.
• Pre-placement medical check-ups
• Deployment medical check-ups
• Periodical medical check-ups

The Challenges: Addressing Operational and Patient Care Gaps at HMC

The Solution: Transforming Healthcare with Self-Service Kiosks

Key Implementations: How Kiosks Enhanced Efficiency at HMC

• Self-Check-In System: Patients can check in for appointments without staff assistance, reducing queues at the reception.
• Automated Appointment Scheduling: Patients can book or modify appointments directly from the kiosk, minimizing scheduling conflicts.
• Digital Payment Processing: Secure and instant payments reduce billing errors and improve financial accuracy.
• ID & Insurance Verification: Kiosks verify patient identity and insurance details, ensuring faster processing.
• Multilingual Support: Accessibility for diverse patient demographics.

Business Impact & Results: Measurable Improvements in Patient Care & Operations

• 50% reduction in patient check-in time, leading to a smoother patient flow.
• 30% decrease in administrative workload, allowing staff to focus on critical tasks.
• Improved patient satisfaction due to faster service and reduced waiting times.
• Higher billing accuracy, minimizing revenue losses from manual entry errors.
• Increased operational efficiency, leading to better resource allocation and cost savings.

Key Features & Benefits: Why Kiosks are a Game-Changer for HMC

• Faster Check-Ins: Patients can complete registration in minutes, reducing congestion.
• 24/7 Accessibility: Kiosks provide round-the-clock service, improving convenience.
• Enhanced Data Accuracy: Automated input minimizes human errors in patient records.
• Reduced Staff Workload: Administrative staff can focus on higher-value tasks instead of paperwork.
• Improved Patient Privacy: Secure self-service options reduce the need for sharing sensitive information at the front desk.

Client Feedback: Insights from HMC on Kiosk Implementation

Who Benefits from This Solution: Enhancing Experiences for All Stakeholders

• Patients: Faster service, greater autonomy, and reduced waiting times.
• Front Desk & Administrative Staff: Less workload, reduced errors, and increased efficiency.
• Healthcare Providers: More accurate patient data for better diagnosis and treatment planning.
• Management & Decision-Makers: Improved operational insights, cost savings, and enhanced patient satisfaction.