SBS — Superior Business Solutions

One Platform. Every GCC Market. Full Regulatory Compliance.

UAE DHA & HAAD CertifiedQatar NHIX ReadyBahrain NHRA CompliantKuwait MOH AlignedOman TPA IntegrationArabic & English Interface

Introducing Secreta UAE & GCC

Country-Specific Depth.
Regional Management Breadth.

The Gulf healthcare sector operates across six distinct regulatory environments — each with its own insurance frameworks, data protection laws, e-health mandates, and reporting obligations. Secreta UAE & GCC is the only healthcare management platform that delivers full compliance across the UAE, Qatar, Bahrain, Kuwait, and Oman in a single unified system — with the country-specific configuration depth that generic regional platforms cannot match.

The Problem

Every GCC Country is a Different Compliance Landscape.

Three Frameworks at Once
01 — Risk

Three Frameworks at Once

A group operating in Dubai, Abu Dhabi, and Doha is subject to three different insurance frameworks, data protection regimes, and e-health platform requirements — simultaneously.

DHA vs DOH Specifications
02 — Risk

DHA vs DOH Specifications

UAE facilities must comply with both DHA in Dubai and DOH in Abu Dhabi — similar in intent but different in technical specification. Generic systems can't bridge both.

HIE Integration as Afterthought
03 — Risk

HIE Integration as Afterthought

Malaffi and Riayati require active integration and real-time data sharing — yet most systems treat HIE connectivity as a checkbox rather than a core capability.

Disparate National Platforms
04 — Risk

Disparate National Platforms

Qatar's NHIX, Bahrain's NHRA, and Kuwait's MOH all have distinct integration requirements that a single generic system cannot address without country-specific configuration.

Strict Data Protection Laws
05 — Risk

Strict Data Protection Laws

UAE Federal Personal Data Protection Law and equivalent GCC frameworks impose strict requirements on how patient data is stored, processed, and transferred.

Manual Group Reporting
06 — Risk

Manual Group Reporting

Multi-country groups produce compliance reports for each market separately using manual processes — slow, error-prone, and impossible to consolidate at group level.

The Platform

Built for Every GCC Regulator

A single integrated platform with country-specific configuration depth — pre-built for every major GCC regulator, payer, and national health platform.

UAE DHA Compliance — Dubai

Full alignment with Dubai Health Authority regulations. Compliant eClaims submission, DHA-formatted clinical documentation, integration with Dubai HIE, and practitioner licensing verification.

UAE DOH Compliance — Abu Dhabi

Full DOH compliance with Malaffi integration, Thiqa/Daman payer workflows, prior authorization through DOH-certified pathways, and JAWDA quality reporting.

Riayati Integration — Dubai HIE

Real-time integration with Riayati. Clinical summaries, medications, and care history are shared and retrieved automatically at the point of care with DHA-compliant consent workflows.

Malaffi Integration — Abu Dhabi HIE

Certified Malaffi integration for real-time record sharing. Admissions, discharges, diagnoses, medications, and allergies are submitted automatically with full DOH compliance.

Qatar NHIX Integration

Connect to Qatar's National Health Information Exchange for eligibility verification, prior authorization, claims processing, and clinical data sharing with pre-built Qatari payer profiles.

Bahrain NHRA Compliance

Full NHRA alignment with certified claim submission pathways, Bahraini clinical coding standards, licensing and credentialing records, and MOH Bahrain public health integrations.

Kuwait & Oman Alignment

Country-specific insurance workflows, clinical coding standards, MOH reporting formats, and regulatory documentation for facilities in Kuwait and Oman — no manual adaptation needed.

UAE Federal Data Protection

Full compliance with UAE Federal Decree-Law No. 45 of 2021. Data residency options, consent management, data subject rights, and breach notification workflows built in.

Arabic & English Bilingual

Every screen, clinical form, patient document, and regulatory report is fully functional in Arabic and English across all GCC country configurations — with no loss of functionality.

Group-Level Consolidation

Unified management layer consolidating clinical, operational, and financial data across all sites and countries. Local compliance, group-wide visibility — in a single view.

How It Works

Regional Compliance in 4 Stages

From mapping to continuous alignment — every country, every regulator, every payer covered end to end.

Stage 1

Regional Compliance Mapping

Our GCC implementation team maps your operational footprint — countries, facilities, regulatory frameworks, and payers — and produces a prioritized country-by-country gap analysis.

Stage 2

Country Configuration & Integration

Stage 3

Bilingual Training & Phased Go-Live

Stage 4

Continuous Regulatory Alignment

Outcomes

Regional Compliance Performance

Across our GCC client network.

0%

Average first-pass insurance claim acceptance across UAE, Qatar, and Bahrain deployments

0%

Malaffi & Riayati integration obligations met within regulatory deadlines

0%

Reduction in group-level compliance reporting time for multi-country operators

0%

Reduction in prior authorization turnaround time via regional payer integrations

Integrations

Certified Across Every GCC National Health Platform

Secreta UAE & GCC holds active, certified integrations with every major national health and insurance platform across the Gulf — maintained and updated as specifications evolve in each market.

National Platform Integrations

Malaffi — Abu Dhabi HIE logo
Malaffi — Abu Dhabi HIE
Riayati — UAE National HIE logo
Riayati — UAE National HIE
Department of Health — Abu Dhabi logo
Department of Health — Abu Dhabi
NHRA Bahrain logo
NHRA Bahrain
FAQ

Common Questions

Do you support both DHA and DOH compliance in the same system?

Yes. Facilities operating in both Dubai and Abu Dhabi can run both DHA and DOH compliance configurations within a single Secreta deployment. Claims, reports, and integrations are automatically routed through the correct regulatory pathway based on each facility's location and license.

Is your Malaffi integration currently certified?

Yes. Our Malaffi integration holds active DOH certification and covers the full mandatory data sharing transaction set — admissions, discharges, diagnoses, medications, allergies, and clinical summaries. It is tested against each Malaffi platform release before deployment.

How do you handle regulatory changes across six GCC markets?

Secreta employs a dedicated GCC regulatory compliance team that monitors all markets continuously. When changes are confirmed, the relevant modules are updated and deployed before the effective date, with advance communication to clients.

Can a healthcare group see consolidated reporting across all GCC operations?

Yes. The group management layer consolidates clinical, operational, and financial data from all facilities and countries into a unified executive view, while country-specific compliance reports remain available for local regulatory use.

How is patient data handled across borders within a GCC group?

Data handling is configured to comply with each country's data protection law. Cross-border transfers within a group are governed by the most restrictive applicable framework, and data residency options are available for each country.

How long does regional implementation take for a multi-country group?

Single-country implementations typically complete in 4 to 8 weeks. Full GCC regional deployments across four to five countries typically span 4 to 6 months with a dedicated regional project team.

The GCC Market Rewards Organizations That Get Compliance Right.

Give your organization the platform that makes GCC compliance a strength rather than a burden.

GCC-based implementation team. Arabic and English support across all markets. Regulatory updates included.

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“From day one, the level of professionalism and technical expertise was outstanding. They turned our complex requirements into an elegant, scalable solution.”

Dr. Sarah Jenkins
Prime Care Hospitals