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Healthcare moduleOctober 24, 2026

Patient Portal & App | Online Patient Engagement

A patient portal and mobile app lets patients book appointments, view results and prescriptions, pay bills and message their clinic — improving engagement and reducing front-desk load.

Key features

  • Online appointment booking and reminders
  • Lab and radiology results access
  • e-Prescriptions and medication history
  • Online bill payment
  • Secure messaging and teleconsultation
  • Health records and documents
  • Arabic/English bilingual interface

For Saudi Arabia, Egypt and the UAE: SBS configures this module for local requirements — Saudi NPHIES/CBAHI, Egypt's Universal Health Insurance/GAHAR, and UAE NABIDH/Malaffi/Riayati — with full Arabic support and integration into your hospital information system.

SBS builds patient portals and apps integrated with the HIS and national platforms, aligned to Saudi, Egyptian and UAE patient-data rules.

Frequently asked questions

What is a patient portal?

A secure online portal/app where patients book appointments, view results and prescriptions, pay bills and message their clinic.

Does it show lab results and prescriptions?

Yes — patients can access results, prescriptions and medication history online.

Is the portal bilingual?

Yes — SBS delivers Arabic/English patient portals and apps.

How does SBS build the patient portal?

Integrated with the HIS and national platforms, compliant with local patient-data rules.

Related guides

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