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12 December



Patient safety is an essential and vital component of quality care. Yet health care providers face many challenges in today’s healthcare environment in trying to keep patients safe. However, the nation’s health care system is prone to errors, and can be detrimental to safe patient care, as a result of basic systems’ flaws.

On the other hand, healthcare IT delivery solutions had been given great credit for the tremendous success seen in health care delivery institutions across the globe in recent decades.

While the application of these IT solutions has given health care professionals technical capabilities with far-reaching success performance, however, inadequate social-technical scopes of their uses can result to new unpreventable risk to patients. Major and top priority interest for health care institutions nowadays is focusing on IT solutions for patient safety, which is a core pillar of healthcare delivery.

Such solutions include IT delivery systems for identifying the identity of patients which is directly connected to patient’s safety ensuring that the right care is provided for the right patient.

Most EMR solutions use information verbally collected from patients or through their personal ID. These can lead to end-users mistakes as well as an increase in the needs of biometrics.

Solutions offered include:


1. Fingerprint

2. Iris scan

3. Palm vein scan


Out of these three commonly used biometrics, vein recognition systems are getting more attention from experts because it has many other functions which other biometrics technologies do not have. For instance, it has a higher level of security which can protect information or access control much better. The level of accuracy used in vein recognition systems is very impressive and reliable by the comparison of the recorded database to that of the current data. Furthermore, it also has a low cost on installation and equipment. Time, which is taken to verify each individual, is shorter than other methods (average is 1/2 second) [O'Neill, 2011].



1.    Fingerprint

•    Not hygienic

•    Not applicable to each individual

•    Problems with dirty/injured fingers

•    Criminal background

•    Frequent cleaning of the sensor required

•    Lower security level due to image transfer and external body feature

2.    Iris

•    Inconvenient for users with glasses / contact lenses

•    Difficult to position eyes correctly (height of persons)

•    Not applicable to each individual

•    Can be forged

3.    Face

•    Can be forged

•    If changes happen to the face (makeup, beard, hair) system will not work

•    Easy to forge


4.    Palm Veins

  • Applicable to everybody
  • Can be used contactless (no sensor cleaning, very hygienic)
  • Works with injured or dirty hands (as long as only the skin is injured)
  • Once in a lifetime enrolment
  • Biometric feature is inside the body
  • Common Criteria security certified

5.    Other Veins

•    In comparison to palm veins, other vein biometric methods are not contactless devices

•    They are not as accurate as they use fewer vessels for authentication

•    Their correct operation can be negatively influenced by hair on the skin, cold (thin

•    veins shrink too much) or even by tattoos on the skin



In line with this, Superior Business Solutions (SBS) has partnered with Imprivata, the world leading IT healthcare security company, to provide Palm vein scan in the Middle East.

Imprivata’s ‘PatientSecure’ is a positive patient identification solution that uses palm vein recognition biometrics to accurately identify patients at any point of entry to care. Through an easy enrollment process, Imprivata PatientSecure creates a 1:1 link between patients’ unique palm vein scans and their individual medical records.

Once enrolled, a patient simply scans their palm at any point of care and Imprivata PatientSecure software quickly and accurately identifies the patient and automatically retrieves their unique medical record.

Palm vein recognition has a high acceptance rate among patients because it is non-intrusive, stigma-free, and user-friendly. It is also one of the safest, most accurate patient identification methods.

Imprivata PatientSecure integrates directly with all major EMR programs, ADT and EMPI systems, Cerner, Epic, McKesson and HIS applications. The solution can also be integrated with any patient self-service kiosk solutions to ensure seamless check-in and identification processes for patients.