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Patient Kiosk

As the hospitals’ interest in self-service kiosks is growing rapidly to improve patient satisfaction and operational efficiency, SBS addresses the need with innovative multilanguage self-service kiosk. SBS MAICA® Patient Kiosk is an interactive computer station designed for self-service tasks, such as patient check-in and collection of co-payments. The kiosk can be placed in various settings like the reception and registration, laboratory, pharmacy and operations theater. It can be freestanding, wall-mounted, placed on countertop or it can be mobile on computers on wheels.



    • Patient check-in

    • Outpatient appointment booking

    • Patient data Update

    • Directions to various locations within the hospital

    • Patient survey, feedback and complaints

    • Patient education (certified materials available in English & Arabic)

    • Payment options for service fees (credit card etc.)

    • Invoice and financial statement print out

    • E-signature for patient consent

    • Commercial advertisements for hospital and suppliers’ products and services



    • Saving time consumed in inter-system communication, reducing waiting times, allowing health practitioners ease of connection, and patients to be examined faster and better.

    • Flexibility and functionality through using standard Java technology and exported APIs to deliver a high degree of customization and programmability, as well as multi-platform compatibility.

    • Availability and reliability even during system administration and maintenance.

    • Ease of use by using a familiar web-based interface with powerful searching capabilities.

    • Healthcare expertise delivering the unique expertise and only the functionality you require.

    • No hidden costs as the system is delivered at a lower total cost of ownership due to cost-efficient licensing and effortless implementation.

    • Greater convenience and privacy.

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