DearSon, a leading uniform manufacturer and supplier in Saudi Arabia, specializes in providing high-quality uniforms for various industries. Managing financial operations, tax compliance, and payment integrations became challenging as the company expanded. Additionally, they required a modern website to enhance their digital presence and improve customer engagement. To streamline their processes, they partnered with SBS one of the best manufacturing companies in Saudi Arabia to modernize their system, integrate tax management, develop a new website, and enable seamless transactions through HyperPay and the Zakat, Tax and Customs Authority (ZATCA).

The Challenges

Before implementing the new solution, DearSon faced several operational inefficiencies:

• Manual Tax Management – Compliance with Saudi tax regulations was time-consuming and prone to errors.
• Outdated ERP System – The existing system lacked automation and integration capabilities.
• Limited Payment Options – Customers faced difficulties with online payments, affecting sales and customer satisfaction.
• Data Inconsistencies – Lack of synchronization between financial records led to reporting errors.
• Slow Financial Reconciliation – Manual tracking and reconciliation of payments caused delays in financial reporting.
• Lack of a Modern Website – Limited digital presence impacted brand visibility and customer engagement.

The Solution

To address these issues, SBS Solutions, one of Dubai’s leading manufacturing companies, implemented a comprehensive financial automation system and developed a new website to enhance DearSon’s online presence.

Key Implementations

• Automated Tax Compliance Module – Ensuring real-time VAT calculations and regulatory compliance with ZATCA.
• ERP System Upgrade – Enhancing efficiency with improved reporting, inventory management, and financial management.
• Integration with HyperPay & ZATCA – Allowing secure and seamless online transactions and tax compliance.
• Centralized Data Management – Ensuring consistency across financial reports, inventory, and customer accounts.
• Automated Financial Reconciliation – Reducing manual work and improving financial accuracy.
• New Website Development – A modern, user-friendly website to enhance digital visibility and customer experience.

Implementation Process: Step-by-Step 

Introduction:

Implementing a new system, software, or strategy requires careful planning, structured execution, and continuous monitoring to ensure success. A well-defined implementation process helps organizations streamline workflows, minimize disruptions, and achieve their desired outcomes efficiently. In this step-by-step guide, we will break down the key stages of implementation, from initial planning to full deployment, ensuring a smooth transition and long-term success.

Phase 1: System Analysis & Planning

• Conducted a full audit of DearSon’s financial workflows.
• Identified gaps in tax reporting, payment processing, and online presence.

Phase 2: System Development & Testing

• Customized ERP modules to include automated tax compliance with ZATCA.
• Integrated HyperPay for smooth online payment processing.
• Developed and tested the new website for usability and performance.

Phase 3: Deployment & User Training

• Implemented the new system across all financial departments.
• Launched a new website for better digital engagement.
• Provided training to finance teams and website administrators for seamless adoption.

Business Impact & Results

The implementation led to significant improvements in DearSon’s financial operations and online presence:

• 100% Compliance with Saudi Tax Regulations & ZATCA – Automating VAT reporting and filing.
• 50% Faster Payment Processing – Secure online transactions through HyperPay.
• 40% Reduction in Manual Data Entry – Automated financial reporting reduced errors.
• Improved Cash Flow Management – Faster reconciliation and tracking of payments.
• Enhanced Customer Experience – Multiple payment options increased sales conversion.
• Increased Online Visibility – The new website improved brand presence and customer engagement.

Key Features & Benefits

Tax Compliance & Financial Automation

• Real-time VAT calculations to prevent tax discrepancies.
• Automated tax reporting for compliance with ZATCA regulations.
• Seamless integration with financial reports to ensure accuracy.

ERP System Upgrade & Data Management

• Upgraded financial reporting to enhance data accuracy.
• Centralized inventory and finance records for better management.
• Improved workflow automation for faster processing.

Payment Gateway & ZATCA Integration

• Secure online transactions with multiple payment methods via HyperPay.
• Automated tax compliance integration with ZATCA for VAT submissions.
• Faster payment reconciliation to enhance cash flow visibility.

Website Development & Digital Presence

• Modern, user-friendly website with an intuitive design.
• Improved customer experience through better navigation and functionality.
• SEO optimization to increase brand visibility and online reach.

Client Feedback

“We’re thrilled to express our satisfaction with the exceptional services provided by SBS. Thanks to the exceptional engineers and supervisors for their flexibility, speed, problem-solving skills, and best practices. Looking forward to future collaborations!”
— DearSon Team

Who Benefits from This Solution?

• Manufacturing & Retail Businesses – Handling high transaction volumes.
• Finance & Accounting Teams – Automating tax and payment processes.
• E-commerce & B2B Companies – Offering seamless payment options and a strong digital presence.
• Marketing & Sales Teams – Leveraging an optimized website for better customer engagement.

Key Advantages

• Ensures Tax Compliance with ZATCA – Eliminates the risk of errors in VAT reporting.
• Boosts Operational Efficiency – Reduces manual financial processes.
• Enhances Customer Payment Experience – Secure, convenient payment options.
• Improves Financial Accuracy – Automated reconciliation prevents revenue loss.
• Strengthens Digital Presence – A professional website improves online engagement and brand trust.

With SBS Solutions’ expertise in financial automation, system integration, tax compliance, and website development, DearSon now operates with greater efficiency, improved compliance, and a strong online presence, setting the stage for continued growth.