Patient Navigation Overview


  • Streamlined communication between all healthcare specialists and patients

  • Ability to refer patients to the appropriate specialists

  • Provide emotional support and counseling

  • Provide education about diagnosis, treatment, and recovery

  • Ensure continuity of care and coordination of care

  • Minimize wait times between biopsy to diagnosis to treatments

  • Increase patient satisfaction


  • PATIENT CARE Facilitate patient-centered care that is compassionate, appropriate, and effective for the treatment of cancer and the promotion of health

  • KNOWLEDGE FOR PRACTICE Demonstrate basic understanding of cancer, healthcare systems, and how patients access care and services across the cancer continuum to support and assist patients

  • INTERPROFESSIONAL COLLABORATION Demonstrate ability to engage in an inter professional team in a manner that optimizes safe, effective patient- and populationcentered care

  • INTERPERSONAL AND COMMUNICATION SKILLS Demonstrate interpersonal and communication skills that result in the effective exchange of information and collaboration with patients, their families, and healthcare professionals

  • SYSTEMS-BASED PRACTICE Demonstrate an awareness of and responsiveness to the larger context and system of healthcare, as well as the ability to call effectively on other resources in the system to provide optimal healthcare

Why SBS Patient Navigation?

  • SBS Patient-navigators build connections and serve as role models Patient-navigators reported that, in order to work effectively and facilitate engagement with services

  • Day-to-day tasks of patient-navigators One of the main responsibilities of patient-navigators was to escort post-release clients to medical, court, and social-welfare benefits appointments